Get in Touch
Have questions about your order, our farms, or sustainability practices? We're here to help and would love to hear from you.
hello@shiftly.eco
We respond within 24 hours
Phone
+49 30 123 4567
Mon-Fri, 9AM-6PM CET
Office
Berlin, Germany
Renewable Energy District
Response Time
Within 24 hours
For all inquiries
Frequently Asked Questions
How is my produce delivered?
We use eco-friendly packaging and carbon-neutral delivery services. Your order is packed fresh and delivered within 2-3 business days across Europe.
What if I'm not satisfied with my order?
We offer a 100% satisfaction guarantee. If you're not happy with your produce, contact us within 24 hours of delivery for a full refund or replacement.
How do you verify renewable energy usage?
All our partner farms are certified by recognized energy authorities. We conduct regular audits and publish transparency reports on our energy sourcing.
Can I visit the farms?
Yes! We organize farm tours throughout the year. Sign up for our newsletter to be notified about upcoming farm visit opportunities.
Can't find what you're looking for?
Our customer support team is available Monday through Friday, 9AM to 6PM CET. We typically respond to all inquiries within 24 hours.